The most important thing from the customer’s perspective is transparency, security and choice of loan product to suit individual requirements. Transparency would help the customer see for himself what he gets in return for what he pays. There should be no hidden costs and no nasty surprises. Security is about how well the gold is physically secured, and also about the internal systems and procedures at the company which ensure that there is no scope for any malfunction after the jewellery have been pledged. At Kovai Tech Nidhi Ltd  you will find that all these aspects are well taken care of.